How we work
Sound strategy only matters when it works in practice. Every Metis engagement connects the thinking with the doing, and leaves your team stronger than it found them.
Whether the work is a short assessment or a multi-site migration, it moves through the same four phases. The depth changes with the engagement. The discipline does not.
We start with your business, your environment, and what is getting in the way: interviews, evidence, and a shared definition of success.
We define a clear path forward with the trade-offs and decisions laid out, so choices are made deliberately rather than by default.
We turn the design into reality with deliberate change planning, validation at every checkpoint, and rollback ready if it is needed.
We leave your team with the documentation and the understanding to own what comes next, so the outcome outlasts the engagement.
Every engagement is scoped around a decision you need to make or a change you need to deliver. The shape of the work follows from that.
Fixed scope, fixed fee
A defined set of questions, a defined environment, and a report with evidence-based findings and a prioritized plan. The most common starting point.
Defined outcome, fixed fee per milestone
Design, implementation, or migration work scoped around a specific outcome, with milestones and acceptance criteria agreed up front.
Ongoing, flat monthly fee
A senior architect available on an agreed monthly basis for design authority, reviews, vendor conversations, planning, and hands-on help within the retained capacity. Ongoing operational responsibilities can be scoped into it; a NOC cannot.
Troubleshooting is the one service billed by the day, because the scope of a live problem cannot be fixed before it is understood. Every proposal states scope, deliverables, and price before work starts.
Four commitments that hold across every engagement, whatever its size.
No hardware or software resale, no referral fees, no carrier commissions, and no vendor partner tiers. When a product is the right answer, we say so and explain why.
The engineer who scopes the work leads it. There is no hand-off to a less experienced bench once the agreement is signed.
Findings, designs, and decisions are documented as we go, in language your leadership and your engineers can both use.
We do not run a NOC, sell monitoring, or provide first-line support, and we will not bid to take over operations. Your team, or your MSP, keeps running the network. Where a retainer carries ongoing responsibilities, they are agreed with you, not bid for.
The questions every buyer asks before the first call, answered before you have to ask them.
Assessments, designs, and reviews run remotely with read-only access. Wireless surveys, cutover windows, and anything best understood in the room bring us onsite.
Assessments, strategies, and designs are fixed fee against an agreed scope. Implementation is fixed fee per milestone. The retainer is a flat monthly fee. Troubleshooting is billed by the day.
A mutual NDA before we see a configuration, a diagram, or a credential. Read-only accounts and exported configurations by default; write access only in an agreed change window under your change process.
No NOC, no 24/7 monitoring, no first-line support, and no hardware. Ongoing operational responsibilities can be scoped into an advisory retainer, agreed with you rather than sold as a package. If you need round-the-clock operations, we will help you choose a provider and hold them to the design.
Metis is not a replacement for the people who run your network, in-house or outsourced. We bring senior capacity and independent judgment to the decisions and changes that need it, and because we sell no hardware and no operations, we can sit on your side of the table with the people who do.
Engineers on your team are involved in reviews, walkthroughs, and change windows, so that the knowledge stays when the engagement ends.
About MetisTell us where you’re headed and what’s in the way. A senior engineer will call to understand your situation, not to pitch.